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VOICE OVER: Mathew Arter WRITTEN BY: Mathew Arter
Look, gamers get a bad wrap for being demanding, but at the end of the day, if a product doesn't meet the standard expected, should you not be allowed a refund? Welcome to MojoPlays, and here come a few swings and misses, we're looking at 10 Times Gamers Demanded Their Money Back. Our list includes “Grand Theft Auto: The Trilogy - The Definitive Edition” (2021), “Fallout 76” (2018), “Assassin's Creed Unity” (2014), “Mortal Kombat 1” (2023), “CyberPunk 2077” (2020) and more!

10 Times Gamers Demanded Their Money Back

Welcome to MojoPlays, and here come a few swings and misses, we’re looking at 10 Times Gamers Demanded Their Money Back. Look, gamers get a bad wrap for being demanding, but at the end of the day, if a product doesn’t meet the standard expected, should you not be allowed a refund? Sure, when it comes to media, it’s almost always subjective, but I think we can all agree that doesn’t count for these entries. Let’s go!

#10: Rockstar’s Biggest Mistake

“Grand Theft Auto: The Trilogy - The Definitive Edition” (2021)

The GTA Trilogy titled “Grand Theft Auto - The Trilogy: Definitive Edition”, was a complete package of GTA III, GTA Vice City, and GTA San Andreas, not completely remade, but remastered with SOME asset replacements. The game wasn’t expected to be a whole new way to experience these games, but it was going to be a great way to have them all packaged for new consoles, in 4k, widescreen, and 60fps. What we thought would be the new way to experience these games, turned into a buggy mess that let players down across the board. The part that received the most hate, resulting in endless memes, was how comical the updated character models and sets looked, creating an uncanny valley vibe, rather than a polished look. What’d they do to my girl Denise? Someone put her down.

#9: Move Over, No Man’s Sky

“Jujutsu Kaisen: Cursed Clash” (2024)

This entry is a record breaker! Not only is it our newest entry on this list, but with now ‘mixed’ reviews on Steam, outlets are reporting that it has now surpassed No Man’s Sky as the MOST refunded game, even with its very recent release. Fans are seeking refunds for Jujutsu Kaisen: Cursed Clash due to widespread dissatisfaction with its gameplay mechanics, graphics, and overall experience. The game fails to capture the essence o f the beloved anime/manga series, lacking depth and innovation expected from such a title. With a repetitive gameplay loop, lack of meaningful progression, and numerous technical issues, this game hits all the major ‘no no’s’ needed for a poopy experience.

#8: Review Bombed

“Fallout 76” (2018)

Please ignore the title, the bad reviews for this game upon release were totally justified and it wasn’t technically review bombed, I was just trying to be clever… Bombed? Fallout? Shut up. Upon release, Fallout 76 faced an absolute beating from fans due to several factors. Its release was marred by numerous technical issues, including game-breaking bugs, poor optimization, and frequent crashes. Also, and this can’t have just been me, but the lack of engaging narrative quests and meaningful NPC interactions didn’t meet the immersive storytelling standard of previous Fallout titles, leaving myself (and others) feeling disconnected from the world. The multiplayer experience alienated fans who came to expect a really wonderful single player experience, and left us all feeling a bit betrayed. The show is fire though, go watch that.

#7: Denuvo Ruins Everything

“Dying Light 2” (2022)

Just a quick bit of back story for those who aren’t familiar with Denuvo. Denuvo is an anti-tamper technology used in video games to prevent unauthorized copying and distribution. It employs various encryption techniques to deter piracy. Sounds good, right? No problems surely? Well, it's controversial due to its impact on game performance and user experience. And when it gets snuck into a game last minute, watch out! Not only was it added into Dying Light 2, but it was more or less snuck in at the last minute, less than 48 hours before the game’s release, prompting MANY frustrated players to request refunds before the game even dropped, and also raising justified skepticism about its effectiveness in ACTUALLY preventing piracy. Denuvo has been blamed for causing performance issues in other titles, and genuinely needs a proper overhaul.

#6: Feeling the Unity

“Assassin’s Creed Unity” (2014)

Not many publishers have f***ed up so bad that they had to rectify the situation by giving out freebies, BUT it should be commended! Players received free DLC for "Assassin's Creed Unity" as a gesture of goodwill from Ubisoft after the game's troubled launch. Upon release, the game was plagued by numerous technical issues, including bugs, glitches, and performance issues. Ubisoft's decision to offer free DLC was aimed at apologizing for the disappointing state of the game, and as a way of compensating those who hadn’t already gone reaching into UbiSoft’s pockets to get their cash back. It’s a good standard to set for a publisher/developer to show they care about their gamers. Good stuff, UbiSoft, UbiAlright in my books.

#5: Forgiven and Forgotten

“Starfield” (2023)

Dropping over $200k in refunds in the first 24 hours is NOT an easy achievement, it’s actually a much more embarrassing footnote in Bethesda’s history than we are allowing it to be! This might not come as a shock, but Fallout 4 and Skyrim both have more players than Starfield on Steam. All massive titles from the same developer? Yes. All being equally respected? NOPE. Although it had a good start with numbers, it seems that a portion of the community is starting to abandon the project. Without regular updates or visible progress, it's natural for interest to wane over time, leading to its relative obscurity in gaming discussions. And also… The PC experience was a straight up nightmare... OKAY I’m being a little biased, MY PC experience was an absolute nightmare, but this thing ain’t no potato! Come on, Bethesda.

#4: Switch Port

“Mortal Kombat 1” (2023)

The Switch port of Mortal Kombat 1 suffered due to technical limitations compared to other platforms, which seems like one of the more significant oversites we’ve witnessed in gaming. It struggled to maintain consistent performance, experiencing frame rate drops, graphical downgrades, and longer loading times, but much like the GTA Trilogy, the memes were just outstanding. The port also lacked certain features available in other versions, such as reduced graphical fidelity and missing content. Gamers aren’t willing to have a tweaked experience. If the game doesn’t work on a console, then just leave it alone. If the game doesn’t fit, you must acqui…I’m gonna leave that joke right there I think.

#3: Old Gen Nightmare

“CyberPunk 2077” (2020)

This barely needs explaining. Without a doubt one of the most famous gaming blunders of all time, the failed launch of CyberPunk 2077 was so substantial, it made it to mainstream news! My Grandmother knew about it for god sakes. Following the troubled release on older generation hardware, CD Projekt started the "Help Me Refund" program to assist dissatisfied customers, incurring an approximate cost of $2.17 million. Let me say that one more time so we can be real clear… TWO POINT SEVENTEEN MILLION DOLLARS. Goddamn, The Witcher 4 better bring in some significant dough to get them out of that nightmare.

#2: No Man’s Cry

“No Man’s Sky” (2016)

No Man’s Sky ended up being one of the most amazing comeback stories of all time, rising from the ashes like the phoenix, but in order to have an amazing comeback, you gotta be REAL deep in the mud, and deep it was. Hello Games' procedurally-generated space sim debuted with great excitement. I had a pre-order, I sat up till midnight, I was ready to fly. But, it very quickly faced scrutiny from the gaming community. Expected features were absent, and the gameplay lacked enjoyment. Although some persisted and discovered moments of satisfaction in its repetitive nature, others were left perplexed, not just by the game, but by the lies we were fed by the development team on their media circuit of madness. It was a true TRUE bummer. But... it’s pretty damn good now.

#1: Another Scam

“The Day Before” (2023)

Upon release of its first trailer, this game was being closely watched as skeptics didn’t believe the footage to be what it was saying it was. Many saw inconsistencies, stolen assets, and in-game footage that didn’t seem to be in-game. Conspiracy theorists were having a field day deciding whether it was going to be the greatest zombie MMO of all time, or a cold hard scam… Spoiler alert: it was a scam. The Day Before struggled to maintain momentum and faced challenges in garnering positive attention amidst ongoing scrutiny. Once it launched, the rest is history. It... Just... Sucked. And the company is STILL holding people’s money. Give us our money, dammit. Or just give me MY money. COME ON!