James Lawrence raises money for Tri And Give a Dam. He does so by racing in half-Ironmans.
Recently, on a trip back from Hawaii, Delta charged him $200 to ship his (snazzy) bike, wrecked it, and won’t pay for it or even refund the $200 he paid to have it shipped. Essentially, this is the Delta-specific version of United Breaks Guitars, but it hurts just that extra little bit because Lawrence got screwed while trying to help people.
Here’s a link to the full(er) story at Consumerist, which includes the same video I’ve embedded here.
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